Terms and Conditions (T&C)
Important: Within the first 30 days, you have an unrestricted right to cancel the contract and receive a full refund. You can also cancel the contract at any time with one month’s notice at the end of any month.
1. Introduction
1.1 These Terms and Conditions govern the contractual relationship between you (the Customer) and Web Express (the Provider) regarding the provision of web design and hosting services.
2. Services Provided
2.1 The Provider will create a custom website design tailored to your specific needs, following current technological standards.
2.2 The contract includes hosting your website on the Provider’s servers, including regular backups, security updates, and technical support.
2.3 The estimated necessary maintenance of the website is 2 hours per month. These 2 hours are included in the monthly price, so you will not incur any additional costs.
3. Contract Duration and Termination
3.1 The contract begins upon signing by both parties or written confirmation of the offer.
3.2 You can cancel the contract at any time with one month’s notice at the end of any calendar month.
4. Fees and Payment Terms
4.1 The monthly fee for the services is €49, payable in advance on the first working day of each month.
4.2 Payments are made via SEPA direct debit; you will provide the necessary authorization.
4.3 If you fail to pay on time, the Provider may charge statutory default interest and suspend services until all outstanding amounts are paid.
5. Your Obligations
5.1 You agree to provide all necessary information, data, and content required to perform the contract promptly and in the agreed format.
5.2 You ensure that all content you provide is free of third-party rights and does not violate any laws. You will indemnify the Provider against any third-party claims arising from a breach of this assurance.
5.3 You must keep any access data provided by the Provider confidential and protect it from unauthorized access. If you suspect misuse, you must inform the Provider immediately.
6. Changes and Additional Services
6.1 Changes to the agreed scope of services require a separate written agreement and may involve an adjustment of the fee.
6.2 Additional services not covered by the original contract, which exceed the included 2 hours of monthly maintenance, will be charged separately according to the Provider’s current rates, unless otherwise agreed.
7. Availability and Liability
7.1 The Provider strives for the highest possible availability of hosting services but cannot guarantee uninterrupted access. Temporary disruptions due to maintenance, technical issues, or force majeure may occur.
7.2 The Provider is liable without limitation for damages resulting from injury to life, body, or health caused by intentional or negligent breach of duty. For other damages, the Provider is liable only in cases of intent and gross negligence.
7.3 In cases of slight negligence, the Provider is liable only for breaches of essential contractual obligations and limited to the typical foreseeable damage.
8. Warranty
8.1 The Provider warrants that the services provided meet the agreed requirements and are free from defects.
8.2 Obvious defects must be reported in writing within two weeks of service provision.
9. Data Protection
9.1 The Provider commits to complying with data protection regulations, particularly the General Data Protection Regulation (GDPR), and will treat your personal data confidentially.
9.2 Personal data is collected, processed, and used solely for fulfilling contractual obligations and only to the extent necessary.
10. Intellectual Property
10.1 All copyrights and other protective rights to the content, designs, and program codes created by the Provider remain with the Provider until full payment is received.
10.2 After full payment, you receive a simple, non-transferable right to use the created works as agreed in the contract.
11. Confidentiality
11.1 Both parties agree to treat all confidential information obtained during the contractual relationship as strictly confidential and not to disclose it to third parties without prior written consent.
12. Final Provisions
12.1 Changes or additions to this contract must be in writing to be effective. This also applies to the waiver of the written form requirement.
12.2 Should any provision of this contract be invalid or unenforceable, the validity of the remaining provisions remains unaffected. The invalid provision shall be replaced by a valid one that closely reflects the intended purpose.
12.3 This contract is governed exclusively by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods.
12.4 The exclusive place of jurisdiction for all disputes arising from or in connection with this contract is the Provider’s registered office, provided the Customer is a merchant, a legal entity under public law, or a special fund under public law.
These Terms and Conditions come into effect upon signing.